Installation process
Over the past 10 years, we have defined an installation methodology that enables the fast installation of your Enterprise MFA system. We will provide all the installation and training services to install and configure the system in accordance with operational needs. Upon completion, we will provide the necessary training and knowledge transfer activities to ensure the operations and security teams can operate the system. Our services will be separated into the following three phases:
- Architecture and design: Services include assisting with the planning, configuration and testing of software to determine the exact locations the system will be installed.
- System installation and configuration: Services include providing installation and configurations services to install the infrastructure and system components to realize a credential issuance capability.
- Training and knowledge transfer: Services include performing training to provide knowledge transfer for effective system operations.
Phase 1 – Architecture Review and System Configuration Planning
In this phase, we perform an architecture review of the infrastructure to help determine the best placement of the issuance systems. We will analyze the directory services and certificate authority to determine the configuration points.
Phase 1 Deliverables
- Identity and issuance architecture specification
- Issuance model design
Phase 2 – System installation and configuration
This phase will include the installation of the system components including; card management system, hardware security module and the credential issuance workstation. Next, we will perform the environment specific configurations to connect to the existing identity repositories.
Phase 2 Deliverables
- Installed CA connector, CMS
- Integrated data repositories
- Card policy configuration
- Fully issued credential
Phase 3 – Training and knowledge transfer
A critical aspect of issuance is the ability to effectively train the end user and system administrators. In this phase, we will work with credentialing staff to perform training in the areas of; requesting, credential issuance and credential maintenance. We will also provide system administration training to ensure the systems can be properly maintained for optimum performance.
Phase 3 Deliverables
- Training modules and materials
- In person training session